We are looking for you to become part of our winning team; we would love to learn more about you and hope you will consider working with us.
We offer excellent terms and conditions with top rates of pay dependent upon experience.
We will provide specialized, approved and certified training at the Mercury Training Academy to all suitable applicants.
We also offer you round-the-clock support from our 24-hour NSI Gold Command and Control Monitoring Centre.
To apply for any post, please send a copy of your CV with no more than two pages to firstname.lastname@example.org.
Please also indicate the post that you are interested in applying for with us.
Location: Eyre Square, Gaillimh, County Galway, H91, Éire
Proven experience in a similar role is desirable with a focus on customer service. Have outstanding organisational skills remain calm and rational under pressure. Excellent communication and interpersonal skills, ability to communicate at all levels with staff, public, tenants, and Centre Management. Ability to learn a variety of job descriptions. Have a working knowledge of a control room environment. Become fully competent with all procedures and protocols to ensure a safe environment for customers, tenants and staff of Eyre Square. Mom Show decision-making and problem-solving skills. Provide detailed written reports on all aspects of the operation from Incident reports, Accident reports, Defect reports, etc. Be reliable and flexible in your approach to the role have the ability to integrate into an established team. Connect with colleagues and management to encourage delivery of superior customer service ensuring repeat visitation of customers. To carry out all tasks as directed by the security manager and centre management. Ensure compliance with GDPR and all other relevant legislation. Conduct testing of essential equipment and complete all relevant logs in an accurate and timely manner. To be aware of all Health and Safety requirements of the Centre, react to all emergencies. Training will be provided to suitable candidates to enable you to meet the standards expected within a busy shopping centre environment.Apply